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Makati > Jobs > Customer service

IT HELPDESK ANALYST - Spanish / Portuguese Latin American - Php40,000
• Previous Helpdesk (telephone support) experience.
• Highly customer focused with a good understanding and working knowledge of the services provided by your department
• Excellent communication skills (both written and oral), with the ability to communicate professionally and confidently at all levels
• Experience of using call logging software.
• Strong knowledge of Microsoft based operating systems with emphasis on Windows 2000 / 2003
• Experience with using and troubleshooting Outlook 2000 within a network environment (permissions, calendar sharing, delegation)
• Experience with using and troubleshooting Microsoft Office with emphasis on MS Word, MS Excel and MS PowerPoint.
• Basic understanding of PC hardware set-up and configuration. Good personal organisational skills
• Good attention to detail
• Ability to build effective working relationships at all levels
• Excellent problem solving skills
• Ability to apply creativity to resolving
• MCP certification would be desirable.

Languages

• The tasks and responsibilities described here in shall be provided in English and Spanish / Portuguese Latin American
User-136966 (Makati) See map & satellite photo. Print map. 09064692172   Visit website   Send e-mail to User-136966E-mail       Facebook Twitter
  10/28/2011   #169589 Philippines jobs free classifieds

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